1. About Sabtrix

Sabtrix provides integrated business growth solutions, including:

• Digital marketing and paid advertising
• Lead generation and sales support
• Customer service and customer experience operations
• Bilingual staffing and back-office support
• CRM implementation and management
• Workflow and business process automation
• AI agents and technology integrations
• Website and application development
• Consulting, strategy, creative, and related professional services

Information presented on this website is provided for general informational and promotional purposes. The exact scope, pricing, timeline, and deliverables of any service will be established in a separate proposal, service agreement, Statement of Work, order form, or other written agreement.

2. Eligibility and Business Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use this website or purchase our services.

If you use the website or engage Sabtrix on behalf of a company or another organization, you represent that you have authority to bind that organization to these Terms and any related service agreement.

3. Consultation and Service Requests

Submitting a contact form, completing a questionnaire, scheduling a consultation, or communicating with our team does not create a client relationship or obligate Sabtrix to provide services.

A client relationship begins only when Sabtrix and the client approve a written agreement or proposal and any required initial payment has been received.

We reserve the right to accept or decline any project or service request at our discretion.

4. Service Agreements

Specific services may be governed by a separate proposal, Master Services Agreement, Statement of Work, order form, or written service agreement.

If there is a conflict between these Terms and a signed service agreement, the signed service agreement will control with respect to the applicable services.

Changes to the approved scope, deliverables, schedule, staffing, platform requirements, or project specifications may require a written change order and additional fees.

5. Client Responsibilities

Clients agree to:

• Provide accurate and complete business information.
• Supply required content, credentials, approvals, and access promptly.
• Designate an authorized point of contact.
• Review deliverables and provide feedback within the agreed timeframe.
• Obtain all permissions and licenses required for materials supplied to Sabtrix.
• Comply with applicable advertising, privacy, employment, consumer-protection, and industry regulations.
• Pay all agreed fees and third-party costs on time.
• Maintain secure control over their accounts, passwords, and administrative access.

Sabtrix is not responsible for delays, additional expenses, or performance issues caused by missing information, delayed approvals, incorrect instructions, unavailable access, or other circumstances controlled by the client.

6. Fees, Billing, and Payment

Service fees, payment schedules, deposits, recurring charges, and billing terms will be stated in the applicable proposal, invoice, subscription, or service agreement.

Unless otherwise agreed in writing:

• Payments are due by the date shown on the invoice.
• Deposits and setup fees are non-refundable once work has begun.
• Recurring services are billed in advance.
• Advertising budgets, media spend, software subscriptions, platform charges, telecommunications expenses, transaction fees, and other third-party costs are separate from Sabtrix’s professional fees.
• Late or unsuccessful payments may result in the suspension of services.
• The client remains responsible for fees and authorized costs incurred before suspension or termination.

Sabtrix may adjust recurring rates by providing reasonable advance notice, subject to any controlling service agreement.

7. Cancellations and Refunds

Cancellation and refund rights are governed by the applicable proposal, subscription, or service agreement.

Unless otherwise agreed in writing, completed work, used service hours, activated resources, setup fees, purchased software, advertising spend, custom development, and third-party costs are non-refundable.

Stopping a campaign, withholding information, removing platform access, or failing to use available services does not automatically cancel a service agreement or eliminate outstanding payment obligations.

8. Marketing and Advertising Services

The client retains final responsibility for approving advertising claims, promotions, pricing, offers, targeting, budgets, creative materials, and campaign content.

Advertising and marketing performance depends on many factors outside Sabtrix’s control, including market conditions, competition, offer quality, pricing, platform algorithms, account history, audience behavior, sales follow-up, and changes made by third-party platforms.

Sabtrix does not guarantee:

• A specific number of leads, sales, appointments, or customers.
• A particular cost per lead or acquisition.
• Specific revenue, return on advertising spend, or profitability.
• Approval of advertisements or accounts by third-party platforms.
• Uninterrupted campaign delivery.
• Search-engine rankings or social-media reach.

Any projections, examples, case studies, or historical results are provided for illustration and do not guarantee future performance.

9. Technology, Automation, and AI Services

Technology, CRM, automation, artificial intelligence, and integration services may rely on third-party software, APIs, models, hosting providers, and communication platforms.

Automated systems and AI-generated outputs may contain errors or require human review. Clients are responsible for reviewing automated decisions, messages, recommendations, and generated content before relying on them for legal, financial, medical, employment, credit, insurance, or other high-impact purposes.

Sabtrix does not guarantee that technology services will be completely uninterrupted, error-free, or compatible with every external system.

10. Customer Support, Sales, and Staffing Services

Sabtrix personnel may perform services using scripts, procedures, systems, and guidelines approved by the client.

The client is responsible for ensuring that its products, policies, representations, pricing, sales practices, customer records, and instructions comply with applicable law.

Unless expressly stated in a written agreement, Sabtrix personnel are not employees of the client and do not have authority to enter into contracts, issue warranties, approve refunds, make regulated decisions, or otherwise legally bind the client.

11. Third-Party Platforms and Services

Our services may integrate with or depend on third-party platforms such as advertising networks, CRM providers, payment processors, hosting companies, communication services, social networks, analytics tools, and software vendors.

Sabtrix does not control and is not responsible for:

• Third-party outages, errors, policy changes, or security incidents.
• Account restrictions, suspensions, or closures.
• Changes to third-party pricing, functionality, or availability.
• Data loss or service interruption caused by third parties.
• A third party’s approval or rejection of content, campaigns, or accounts.

The client agrees to comply with the terms and policies of all third-party platforms used in connection with the services.

12. Intellectual Property

The Sabtrix name, logos, website design, service descriptions, processes, templates, graphics, software components, documentation, and other proprietary materials are owned by or licensed to Sabtrix and are protected by applicable intellectual-property laws.

You may not copy, reproduce, republish, distribute, sell, modify, reverse engineer, or commercially exploit our website or proprietary materials without prior written permission.

Ownership and licensing of client-specific deliverables will be governed by the applicable service agreement. Unless otherwise stated, the client receives rights to final approved deliverables only after all related invoices have been paid in full.

Sabtrix retains ownership of its pre-existing tools, reusable code, systems, processes, methods, templates, know-how, and general technology used to produce the deliverables.

13. Client Materials

The client retains ownership of trademarks, content, customer information, images, videos, data, and other materials supplied to Sabtrix.

By providing these materials, the client grants Sabtrix a limited license to use, reproduce, modify, transmit, and process them as reasonably necessary to perform the requested services.

The client represents that it owns or has obtained the rights required to use all supplied materials. The client is responsible for claims arising from materials or instructions it provides.

14. Confidentiality

Each party may receive confidential business, technical, operational, financial, customer, or commercial information from the other.

The receiving party agrees to use confidential information only for the applicable business relationship and to take reasonable measures to protect it.

Confidentiality obligations do not apply to information that:

• Is publicly available without a breach of these Terms.
• Was already lawfully known by the receiving party.
• Is received lawfully from another source.
• Is independently developed without using confidential information.
• Must be disclosed under applicable law or a valid legal order.

Additional confidentiality requirements may be included in a separate agreement.

15. Privacy and Data Protection

Our collection and use of personal information are governed by our Privacy Policy.

Clients using Sabtrix to process customer, employee, lead, or prospect information are responsible for providing all legally required notices and obtaining all necessary permissions and consents.

Each party agrees to follow applicable privacy, communications, marketing, and data-protection laws relevant to its responsibilities.

16. Electronic Communications

By submitting your contact information, you authorize Sabtrix to contact you regarding your inquiry, consultation, project, account, or requested services by email, telephone, or text message.

Consent to receive marketing communications is not a condition of purchasing services. Message and data rates may apply. You may unsubscribe from marketing emails using the unsubscribe link or opt out of text messages by replying STOP.

You may still receive non-promotional communications related to active services, transactions, security, billing, or account administration.

17. Acceptable Use

You agree not to use our website or services to:

• Violate any law or regulation.
• Infringe intellectual-property or privacy rights.
• Submit false, deceptive, defamatory, or unlawful content.
• Distribute malware or harmful code.
• Attempt unauthorized access to systems or accounts.
• Interfere with website security or operation.
• Conduct fraudulent, abusive, harassing, or discriminatory activities.
• Send communications without required consent.
• Misrepresent your identity or authority.

We may restrict or terminate access when we reasonably believe these Terms have been violated.

18. Case Studies and Portfolio Use

Unless prohibited by a written agreement, Sabtrix may identify a client by name and logo and may describe non-confidential services delivered for portfolio, credential, and business-development purposes.

Sabtrix will not publicly disclose confidential information or sensitive client data without authorization. Clients may request written limitations on portfolio use.

19. Disclaimers

The website and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Sabtrix disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Information provided by Sabtrix does not constitute legal, tax, accounting, investment, medical, employment, or regulatory advice. Clients should consult qualified professionals regarding those matters.

20. Limitation of Liability

To the fullest extent permitted by law, Sabtrix will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost revenue, lost data, lost opportunities, business interruption, or reputational harm.

Unless a signed service agreement states otherwise, Sabtrix’s total liability arising from a claim will not exceed the amount paid by the client to Sabtrix for the specific services giving rise to the claim during the three months immediately preceding the event that created the claim.

These limitations do not apply where prohibited by law.

21. Indemnification

You agree to defend, indemnify, and hold harmless Sabtrix LLC, its affiliates, officers, employees, contractors, and representatives from claims, damages, losses, liabilities, and reasonable expenses arising from:

• Your violation of these Terms.
• Materials, data, or instructions you provide.
• Your products, services, advertising claims, or business practices.
• Your violation of applicable law or third-party rights.
• Unauthorized or improper use of deliverables or services.

22. Suspension and Termination

Sabtrix may suspend or terminate website access or services for nonpayment, security concerns, unlawful activity, misuse, repeated policy violations, or material breach of an applicable agreement.

Termination does not eliminate payment obligations or provisions that are intended to survive, including confidentiality, intellectual property, disclaimers, limitations of liability, and indemnification.

23. Force Majeure

Neither party will be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, severe weather, public-health events, war, civil unrest, labor disputes, utility failures, internet outages, cyberattacks, government actions, or disruptions affecting third-party platforms.

24. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

Unless otherwise stated in a signed agreement, any legal action relating to these Terms will be brought in the state or federal courts with jurisdiction in Fulton County, Georgia, and each party consents to that jurisdiction and venue.

25. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, business practices, or legal requirements.

The revised version will be posted on this page with a new effective date. Continued use of the website after an update constitutes acceptance of the revised Terms.

26. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision does not waive our right to enforce it later.

27. Entire Agreement

These Terms, our Privacy Policy, and any applicable signed service agreement constitute the agreement between you and Sabtrix regarding the relevant website use or services.

28. Contact Us

Questions about these Terms may be directed to:

Email: [email protected]
Phone: +1 (678) 916-9180
Website: www.sabtrix.com